Privacy Policy

Last updated: January 2025

1. Introduction

Visaya Capital ("we", "us", "our") is dedicated to maintaining the privacy of website visitors and customers. This Privacy Policy describes which personal data we gather, the reasons we gather it, and our practices for managing it during your interactions with our website and offerings.

2. Changes

We may update this Policy from time to time. The latest version will always be available on this page with the updated date.

3. Sharing and Disclosure

We may distribute personal data to licensed payment service providers, identity verification and compliance screening partners, data hosting suppliers, legal and business consultants, and government bodies when the law mandates it. We do not monetize personal data through sales.

4. International Transfers

When personal data moves across borders, we implement suitable protections, such as approved data transfer mechanisms.

5. How We Use Your Data

• To verify identity and comply with regulatory obligations.
• To provide, maintain and improve our platform and services.
• To process payments and detect fraudulent activity.
• For getting in touch with you about your account, service updates and help inquiries.
• To send marketing communications where you have consented (you may opt out at any time).

6. Legal Basis

We handle personal data based on at least one of these valid grounds: contract performance, meeting legal requirements, pursuing our legitimate business interests, or obtaining your permission.

7. Your Rights

In accordance with relevant regulations, you have the right to demand access, amendment, removal, limitation or transfer of your personal data, and the right to decline specific uses of your data. Please contact us at the location provided below to exercise these rights.

8. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

9. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

10. Information We Collect

• Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

11. Security

We employ organizational, technological and operational protections intended to safeguard personal data from illegal use, exposure, modification or loss. No security approach is flawless, and absolute protection cannot be assured.

12. Contact

To address privacy matters or to assert your rights, reach out to the Visaya Capital Privacy team by visiting our contact information.

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